Customer Testimonials

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Google Jan 31, 2023

For the first time having my Fusion serviced here, it went very well. Entry was simple / easy and was greeted quickly. Angie was great and was always ready to answer any questions I would have.

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DealerRater Jan 30, 2023

I received terrific service! My car unexpectedly needed new tires, and they were installed in a timely manner.

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Google Jan 30, 2023

I have always had great luck at this dealership both with vehicle purchases and service.

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DealerRater Jan 30, 2023

Fast, friendly and knowledgeable. Good experience. Will make my regular oil change location. Thank you

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Google Jan 30, 2023

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Google Jan 28, 2023

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DealerRater Jan 28, 2023

Monica helped me out with a bad battery in my 2017 Ford Escape. This center got me in same day!

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DealerRater Jan 28, 2023

Blake was awesome to work with. The whole experience was great. I highly recommend this dealership and Blake Verken as a salesperson. Zeke in financing was great as well.

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DealerRater Jan 27, 2023

I had a noise coming seemingly from the front but it seemed to be more from the drive train rather than the from engine. Trying to explain what a noise sounds like can be difficult but she asked me several times about it and she obviously forwarded the needed info to the mechanic that they got the job done well. When she called me to inform me of the cost I was hoping it would have been a warranty covered thing and briefly mentioned that. I did some looking on the drivetrain warranty from Ford on the internet and I ...

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DealerRater Jan 27, 2023

They did a lot of work on the truck and they figured it out and I'm really satisfied. Thank you

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Google Jan 26, 2023

Been coming to Gordies for several years now. They always treat me as a respected customer and do their work expertly and with my time in mind. So far I have not had any trouble scheduling work, the app and availability are both excellent, which I really appreciate!

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DealerRater Jan 26, 2023

The dealership is clean and organized. Nice sitting area with all the necessities. Service was quick and work done was communicated effectively.

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DealerRater Jan 23, 2023

The entire staff at Gordie Boucher west bend were amazing. They are made buying my new vehicle a smooth painless process

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DealerRater Jan 21, 2023

Best on the spot service and the very helpful clerks. Plus I got it free because they helped me with my Ford points!

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Google Jan 21, 2023

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DealerRater Jan 20, 2023

Angie was Very friendly and knowledgeable My car was done in an appropriate time frame

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DealerRater Jan 20, 2023

Ryan Zurakov was great and extremely helpful! Highly recommend him to others. He made my process stress free and a great experience.

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Google Jan 19, 2023

EVERYONE is amazing and actually cares about their customers! Amanda, Rebecca, Zeke, Tim... INCREDIBLE TEAM!

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DealerRater Jan 19, 2023

Good experience not pushy went on line to find truck found and was able to get information from them before I actually went to dealership

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Cars Jan 18, 2023

I had a GREAT experience when stopping at the dealership. I stopped with intentions of only test driving a Ford Bronco. I worked with Marlee and she was FANTASTIC!! She presented all my options and went over the vehicle inside and out. Marlee did such a great job that I am now a proud owner of a new Ford Bronco and I live it!! Thanks again Marlee 😊

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Facebook Jan 18, 2023

I stopped in the dealership to only test drive a Ford Bronco. Marlee was my salesperson and she was the BEST!! She presented me with all my options and she did such a great job that I now own a brand new Bronco. I LOVE it!! I would highly recommend this dealership to anyone looking for a new vehicle and make sure you ask for Marlee. She will take great care of you 😊

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DealerRater Jan 18, 2023

Marlee was FANTASTIC to work with. She educated me on the vehicle I was interested in and went over all my options. Marlee is the BEST salesperson I have ever worked with when purchasing a new vehicle. I will be telling anyone who is looking at buying a vehicle to contact Marlee. I LOVE my Bronco 😊

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DealerRater Jan 17, 2023

Prompt professional service! They took care of all pending factory recalls. I definitely recommend Boucher!

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DealerRater Jan 17, 2023

I have had multiple vehicles in the past month. Angie and John were both great to work with and made things easy and painless.

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DealerRater Jan 17, 2023

Very efficient and friendly. Easy to schedule an appointment and drop off is quick. Didn’t need shuttle service but it is nice to have as an option.

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DealerRater Jan 16, 2023

Best dealership around. Wouldn't go anywhere else to service my car or buy a car.

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DealerRater Jan 16, 2023

The people that work here are very nice and courteous, and the rep I was was fun to work with.

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DealerRater Jan 14, 2023

We love our "used" new to us ford! Blake was super friendly and helped us find the car we liked! We test drove quite a few vehicles and finally one came in with a color we loved and wheel size we wanted. Even after the sale Blake helped us get a second key fob. Thank you for making our 1st dealership experience superb!

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DealerRater Jan 13, 2023

Angie was great to work with. I appreciated the call before the day of my appointment confirming that the parts were in and we were ready to go.

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DealerRater Jan 13, 2023

Dealership is conveniently located and the sales and financing teams were very accommodating. Certified Lincoln dealerships are worth the extra time to find your perfect car.

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DealerRater Jan 11, 2023

Timely and Efficient. They called me when completed! I appreciate the communication and how fast the repair was completed.

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Google Jan 11, 2023

I have had my truck serviced here multiple times for various different things and I can honestly say out of all the dealers I have been to, this one seems like they care the most. I was having a couple of random noises coming from my truck that were very hard to find at first and took multiple visits. Never once did they just quit and say we don't know what's wrong with it. Between the manager Joe, the advisor John and the service tech, everything was discovered and fixed in a timely manor. I don't think ...

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DealerRater Jan 7, 2023

I was treated first class by this dealership. The sales person was very nice and the manager was very friendly and helpful. I felt like I was treated like they truly cared about me.

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DealerRater Jan 6, 2023

We had a very good experience. Our salesperson was great. I was able to test drive vehicle into my garage. Had to make sure it fit. Thanks again Marlee Hill.

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DealerRater Jan 6, 2023

Awesome service! Clearly communicated with me throughout the process and answered any questions I had

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DealerRater Jan 6, 2023

When you are there you are treated like family. If you are ever looking for a vehicle this is the place to go.

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DealerRater Jan 3, 2023

The process of trading in my vehicle and purchasing a new one was very easy and simple.

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DealerRater Jan 2, 2023

Communication with the service dept was excellent and they finished the work in a timely manner

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DealerRater Jan 2, 2023

A simple phone call was made to schedule a recall notice and the works maintenance at the same time. Both were performed at the same time in a timely fashion while I waited

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Facebook Dec 29, 2022

I have a 1991 Ford retired ambulance. Wasn’t sure how they would handle such an oldie. They did an amazing job fixing the issues. Their diesel mechanic is top notch!! John was super to work with too in the service department. Excellent experience.

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DealerRater Dec 28, 2022

Better than expected diagnosed before my appointment fixed 6 weeks earlier than expected service guy made no promises but kept me informed great job

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DealerRater Dec 26, 2022

Amanda was very nice and knowledgeable. She helped me find the vehicle I was looking for!

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DealerRater Dec 23, 2022

Affordable service to get my vehicle back to running safely. Great communication during the repairs.

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DealerRater Dec 23, 2022

The sales and service department has been very nice to deal with along with the friendly atmosphere

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DealerRater Dec 23, 2022

Service was done in a good amount of time. Vehicle was returned in good condition.

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Facebook Dec 22, 2022

The West Bend Boucher dealership has excellent customer service. Their repair shop does great work. A very professional group.

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DealerRater Dec 21, 2022

Excellent service and always a friendly experience. Greatly appreciate the care they always take and are done on time

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DealerRater Dec 21, 2022

Was taken care of immediately was in and out really fast and had wonderful help from the service team members

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DealerRater Dec 21, 2022

I had a great experience. purchasing my Jeep. I had prior experiences with other dealerships and those were not great. I never felt pressured, they did a good job explaining everything and worked quickly. I got a fair price on my trade and they even delivered our new car right to my door step. I would recommend this dealership for your next purchase.

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Google Dec 19, 2022

What a pleasure to work with! -- I was on the hunt for a new truck and had the perfect one narrowed down to a few dealerships. I started communication via email and since they were a couple hours away from my home. I sent a few trucks that I was interested in, my credit profile and payment terms I wanted, and Eugene and his team went to work immediatly finding me a truck that fit my terms AND was the spec I wanted. The next day I drove to the dealership, was greeted by handshakes and Packers jerseys (it ...

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Cars Dec 19, 2022

What a pleasure to work with! -- I was on the hunt for a new truck and had the perfect one narrowed down to a few dealerships. I started communication via email and since they were a couple hours away from my home. I sent a few trucks that I was interested in, my credit profile and payment terms I wanted, and Eugene and his team went to work immediatly finding me a truck that fit my terms AND was the spec I wanted. The next day I drove to the dealership, was greeted by handshakes and Packers jerseys (it ...

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DealerRater Dec 19, 2022

What a pleasure to work with! -- I was on the hunt for a new truck and had the perfect one narrowed down to a few dealerships. I started communication via email and since they were a couple hours away from my home. I sent a few trucks that I was interested in, my credit profile and payment terms I wanted, and Eugene and his team went to work immediatly finding me a truck that fit my terms AND was the spec I wanted. The next day I drove to the dealership, was greeted by handshakes and Packers jerseys (it ...

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DealerRater Dec 17, 2022

Great staff/sales people. Buying 2 vehicles and leasing 1 was fast and easy. Eugene and Louie were wonderful.

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DealerRater Dec 16, 2022

Thanks to all the staff for being fast, friendly, & helpful!! Gordie Boucher West Bend is now my new go to for car service!!

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DealerRater Dec 15, 2022

Monica was great. She got me checked in as soon as I arrived and informed me of suggested maintenance.

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DealerRater Dec 13, 2022

Richard has the knowledge to allow getting right vehicle for you and in two hours left in a new F150! Explained closing process and trade value. Great to work with!

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DealerRater Dec 12, 2022

Had a good experience. Marly took us for our original test drive because Blake was finishing up with another client. Blake stayed in contact with me the next few days and we were able to get a deal made. Blake finished our transaction and did a fine job. Thank you for the great experience!

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Facebook Dec 9, 2022

Really helpful staff. Kept me informed on the progress of my vehicle. Very detailed notes on what was all done to repair my vehicle. There were no issues after the repair. Very satisfied with the work.

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DealerRater Dec 8, 2022

Very nice, did the work quickly. Waiting at the dealership was easy. The dealership was clean.

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DealerRater Dec 6, 2022

The people who work there Are just friendly and Courteous. I wouldn’t trust my repairs to anyone else

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Google Dec 6, 2022

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DealerRater Dec 5, 2022

Great service all around! Would recommend GB to anyone. Please don’t change. Merry Christmas to all.

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DealerRater Dec 4, 2022

Good experience ,Ryan was not pushy . He showed me four different cars. Friendly atmosphere. Will recommend....

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DealerRater Dec 3, 2022

Our experience purchasing are vehicle went as smooth as possible. We will be back. Both Amanda and Kayla were very helpful.

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DealerRater Dec 3, 2022

Very understanding with me not knowing anything about the car buying process. They found the perfect car for me and at a reasonable price.

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DealerRater Dec 2, 2022

John Z. was so easy to deal with in service. I was greeted immediately (with a smile). He knew what work had been scheduled for my vehicle , was aware that we had added recall work after the original appointment was made, everything was done in a timely manner, and my car came back washed! Thanks John

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DealerRater Dec 2, 2022

Nick went to bat for us try to get us the price that we wanted for the car and we were able to get close to where we wanted to be and we pulled the trigger and definitely happy with what we got thanks for the Boucher team for everything

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DealerRater Dec 1, 2022

They were very friendly and helpful., and always do a great job. Wish it was warmer out so I could of taken advantage of the free car wash.

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DealerRater Dec 1, 2022

Great dependable service on my ford raptor. Service advisor and technician were very helpful at letting me know everything wrong with my vehicle and getting all the work finished properly and quickly! Will come back for my next service!

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DealerRater Dec 1, 2022

Monica was very accommodating, working with my schedule. The shuttle driver was very friendly. The services I requested were completed.

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DealerRater Dec 1, 2022

John was very friendly as always. I was however disappointed with a few things. When I called to schedule the service we discussed the repair to the sun visor and what I wanted done if it couldn’t be fixed. John needed to be reminded of the need for t hi is items repair upon my arrival. Additionally, I scheduled an early appointment so I could get the car back at a reasonable time that day. Service was scheduled for 8:00am, and I had to call for an update when I hadn’t heard from anyone by 2:30 that afternoon. I ...

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DealerRater Nov 30, 2022

The dealership provided me with excellent and timely service. Service Consultant Angie Minor was knowledgeable and customer-focused in particular.

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Google Nov 28, 2022

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DealerRater Nov 25, 2022

Work was accomplished in a timely fashion, and explained well. I appreciated the ride home while the work was being done. This was a recall repair.

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DealerRater Nov 25, 2022

I bought my vehicle and a molding piece flew off and they fixed it. Consistent follow up and communication

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DealerRater Nov 25, 2022

John was very courteous and helpful in getting my car the maintenance needed and accommodating my work schedule with a complimentary rental!

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DealerRater Nov 24, 2022

Gordie Boucher Ford has always supplied excellent service for the two cars I currently own. The service staff is dependable with easy-to-follow explanations about needed repairs.. I recommend them most highly.

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Facebook Nov 24, 2022

Everyone from the salesperson to the service department are extremely nice and accommodating.

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DealerRater Nov 24, 2022

I have bought 10 vehicles never a disappointment they have always stood by their product here’s to the next 10

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DealerRater Nov 24, 2022

Very accomadating, spent a lot of time answering questions that I had regarding the cars condition and how to operate some of the features of which I was not familiar with.

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DealerRater Nov 23, 2022

Worked with me over a long period (21 months) to get my new Bronco ordered and delivered.

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DealerRater Nov 23, 2022

We came with with a defective back up camera. This is extremely important with grandkids and dogs that are not noticed without the camera. Our backup camera was determined to have failed and had to be replaced which it was and we are very much appreciated

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DealerRater Nov 22, 2022

They did a great job. They got my brand new 2023 transit So fast Ordered august 8th delivered nov!

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Google Nov 20, 2022

Very professional services.

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DealerRater Nov 18, 2022

Absolutely Excellent! The team worked hard to get us a great deal and kept us up to date on every step in the process. Michael Nuernberg was willing to go out of our way to help get the vehicle delivered all the way to North Carolina. If you are thinking about working with Gordie Boucher Ford Lincoln of West Best, just know that you are in good hands!

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Facebook Nov 18, 2022

courteous staff. Shows great interest in what the customer has to say about why he/she is bringing vehicle in for service. very accommodating with arranging shuttle service ti and from home.

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DealerRater Nov 18, 2022

Very nice experience.sometimes car buying can become stressful and you feel pressured. My Wife and I felt neither. We were in good spirits when we arrived and when we left. I will recommend your dealership to family and friends. Kayla and Amanda did an excellent job with our needs and answering all of our questions. Thanks David Hesprich

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DealerRater Nov 17, 2022

Great experience from start to finish. Amanda was fantastic to work with and would highly recommend her and this dealership to everyone.

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Facebook Nov 17, 2022

pick up and delivery and friendly service

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DealerRater Nov 16, 2022

These folks were very honest and upheld their integrity. We agreed on the purchase price and nothing changed until I flew in and picked up the vehicle. There’s nothing better than doing business with people who’s word is their bond. Santo is an incredible sales person. I would do business with this dealer anytime!!!!! Very pleased. Service was amazing

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Google Nov 16, 2022

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DealerRater Nov 14, 2022

The service writer was very knowledgeable about my car and the service needed. He helped me understand what was needed.

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DealerRater Nov 11, 2022

Nick helped us out with our new car. He was helpful though or the process. The car took awhile to arrive (not his fault) but he answered all my questions along the way

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DealerRater Nov 10, 2022

Jacob was very helpful and worked with us for the repair and coordinated picking up the car.

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DealerRater Nov 10, 2022

Speedy and great service. Customer lounge was nice and clean as well. Overall good experience

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DealerRater Nov 9, 2022

John in service is good and efficient and made time for my car to get looked at

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DealerRater Nov 7, 2022

Everything was done as promised. All the team was very nice and knowledgeable. We were glad to have done in one day.

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DealerRater Nov 4, 2022

It took a bit longer than expected, but my customer service representative was great and keep me in the loop. And, all covered under warranty. I'll be back!

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DealerRater Nov 3, 2022

Although it seemed to take a lot of time, Generally everything went very well overall

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DealerRater Nov 1, 2022

It was just a great buying experience. Richard was very knowledgeable & patient with me, as was Zeke.

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