Customer Testimonials
Great salesman, not pushy, enjoyed the experience, love the car.
Great experience
We had an excellent experience at Gordie Boucher Ford of West Bend! Buying a car is a major decision, and a major financial commitment. The team at Boucher West Bend (Mike, Zeke, and Chris) all earned our trust, and bent over backwards to help find us the right car at a price we could handle. My wife and I LOVE our new (used) 2020 Explorer XLT - it’s a gem, and just the right car for us! Thank you, Boucher - we will be bringing our vehicle back for routine maintenance, service, and when it’s time for another new ...
Was a great dealership to work with! Our sales guy, Nick Greenhalgh was awesome! He made buying a new car so much fun. Answering all the questions I had, making things easy to understand. He was very knowledgeable.. not only that, he was easy going, and easy to talk too.. not uncomfortable in any way! Hands down I recommend him and this dealership. Excellent experience.
Transparency on all dealer charges was not clear up front. Did not match website listing.
Friendly & great service Attend to all your needs as well as they know their job
Great sales people helped me find exactly what I was looking for.
Richard was a very helpful salesman. He made sure we knew everything about our new vehicle. Everyone at Gordie's took good care of us and we will be returning.
Amanda did a fantastic job once again. I’ve been buying cars from her for the last 8 years or so. She’s very knowledgeable about all the vehicles. Always accommodating and makes the process very easy from start to finish.
Amanda did a fantastic job once again! I’ve been buying cars from her for the last 8 years or so. She’s very knowledgeable and professional. Very accommodating and helped me get the Edge I was looking for along with a great deal!
Great group of people to work with. Our salesman Richard was very pleasant and helpful.
Great sales department! We have had even better luck with the service department.
Love Gordie Boucher! Love Ford products and service department is awesome 👌.
They kept me posted on what they found and what I needed to do to get the service done. I also had my car back earlier than expected. The service was excellent!
As usual Boucher was efficient, communicated all the information I needed, and gave me good value for the service needed. The service workers were all helpful and extra service was done promptly. I will continue to have them service my vehicles. Thank you.
MORIAH WAS SO AWESOME!! SHE PUT A LAID BACK FEEL IN BUYING A CAR.. HER KNOWLEDGE FOR THIS, GUIDED US PERFECTLY ON WHICH ROUTE TO GO. SHE DEFINITELY KNOWS HER JOB! SHE'S THE BEST IN MY EYES!
Zeke and Richard were such a big help in finding a new car for me. Definitely recommend working with both of them !!
Nick asked great questions about what I was looking for with the new vehicle. Was able to test drive a couple Broncos and bought the one I wanted with no hassle. Thanks Nick!
Service writer was excellent. Told me what to expect and it all came true.
Everything was grrati would get my services done there again and the tires are great
Amanda was a great resource for us on getting the exact bronco sport I wanted. She was easy to get a hold of, always quick to respond, and very informative.
People at your dealership are very helpful and professional iat there jobs also dealership is very clean and organized.
On time for appointment and was seen immediately. Waited and was able old it would take an hour, it only took 40 minutes. Tech saw there was a mistake in the service and corrected it immediately! Thank you for a pleasant experience.
I have purchased 2 vehicals from this dealership in the last 3-4 years. The service is outstanding and the staff is amazing. If you are looking to buy a new vehical I would highly recommend going to Gordie Boucher in west bend, ask for salesman Louie Holguin he definitely knows his stuff and will hook you up with anything you need!! He went over and above to make sure I was pleased with my purchase and felt comfortable driving off the lot!
Great and easy place to buy a car, Joey Brasted and Zeke were extremely helpful!
They went above and beyond to find the car color and type I wanted! The loan process and signing of papers was the fastest we’ve ever experienced.
Nicholas was awesome to work with, very casual and easy experience. Easy process going over the deal and pricing. I definitely will return the next time I’m in the market for a vehicle. Finance was very easy and simple. Thanks for the great experience!
Just an all around excellent experience from the time I walked in the front door to the Sales department all the way to the time I spent with Sandy and ultimately the new vehicle purchase with her!
I recently purchased a used vehicle and I couldn't be happier with both the vehicle condition and the buying process. The car was in great condition, exaxtly as advertised. What truly impressed me was the exceptional service and support I received throughout the entire purchase process from Sandy, Moriah and the rest of the team. From start to finish, there were no hidden costs, no price hikes, and no surprises under the table. It's refreshing to deal with honesty and transparency in the car-buying process. Thank you for a seamless and trustworthy experience! Was definetely worth the 2.5 hour ...
Relaxed low pressure friendly sales staff. Great service department. Good lot full of cars for sale.
The people were great to work with and the process of buying was made so easy.
Found a truck I liked online and contacted the dealership. Amanda reached out immediately and was helpful with the buying process. Since I live an hour away, most was done through text, phone and online. I was probably only in the office for an hour signing paperwork and taking ownership. Super simple and easy. As far as I can tell, very straightforward and upfront with all information. Informed me of other dealerships near me for future service. Nice experience.
My experience purchasing my F150 Lightening was great. Sandy and the team at Gordie Boucher made the process easy and pleasant.
Good experience. Very friendly
The sales people are no pressure people. They assess your needs and make sure you are getting everything you need. They are friendly and helpful.
Kept us informed and educated on work being performed. Work completed on time and with high quality.
Courteous, professional, and all of my questions were answered. My Technician also helped me with a matter related to my vehicle that was outside of the reason for my scheduled appointment.
Quickly fixed a nail in my tire and I was on my way!
Thanks Angie, you got us in when we needed it. Our trip would not have happened otherwise.
I cant say I love West Bend Gordie Bouche enough. Sales and service second to none. Thank you Angie ,Dave and Eugene.
It was a fast diagnosis, and a quick repair. Very happy.
Highly recommend Gordie. Was really a wonderful sales experience after having such a disaster at a different dealer. Thank you to Nick especially for keeping us up to date, informing us and answering all of our questions. I really can’t stress how important it is to have the right team when making such a big purchase, Gordie is definitely the right team. From service, to sales, to finance. Will definitely be coming back!
Friendly service, explained everything very well. Did the works package, free wash and done in less than an hour.
Satisfied with the Ford guarantee on my vehicles engine replacement
The staff was pleasant and efficient. Accommodating space to do work while I waited for the servicing.
Purchased my vehicle through Gordie and I get all my maintenance done there. Their customer service is exceptional!
Very friendly and got the job done when they said they were going to get it done
Great people willing to help. no pressure. Will definitely be repeat customers.
Excellent service; very attentive; everyone friendly We enjoyed our time with the sales & financial team
Just purchased a truck..my sales guy ryan z was awesome. Quick polite and so easy to work with. In and out with new truck in just a few hours. Could not be happier
The staff was excellent. Hanson was a great salesman. He really listened to me and worked with me and helped me get the vehicle I need.
Great work as always...definitely be back!
Great service! Would highly recommend this dealership and their service crew. Their attention to detail and feedback was much appreciated. Two thumbs UP👍👍
John got me on time and service was great. Thanks for the advance notice for additional items to get serviced at the next oil change, appreciate that.
Very responsive to my inquiry. I had a very stress free experience, with no pressure. The deal went quick and everyone was happy
Everyone involved in my purchase, from sales to management to finance, went above and beyond to make me happy, comfortable and satisfied with my new F-150.
When my car was acting up they took care of that and also some unforseen issues. Thanks
Great service from John, got the job done very fast and Efficiently. It only took one day.
Our entire experience was great. Very nice and explained everything. Quick pickup after the service was done.
John Zieja was extremely helpful in assisting me with my recent service needs. He did all he could do to assist me. He even arranged for a loaner vehicle for me to use as the repair took several days. I am however disappointed with my Lincoln Navigator. With only 136,000 miles on it, it needed a $9000 repair to the turbos. It seems odd that a high quality can such as the Navigator would need such major repair. I've owned 3 Chevrolet Suburbans prior to this Lincoln and put around 200,000 miles on each of them. Never had a problem such as this. ...
Service was excellent from the entire staff, answering any questions I had about the purchase! looking forward to driving this thing more.
Excellent place to go for all your Ford needs!
The entire team I dealt with was great. It was like I was dealing family. Would definitely do business there again. A huge thanks to Chris, Rebecca, Michael and Zeke for everything you have done to get me in my new truck.
An incredible team of professionals at Gordie Boucher West Bend! The entire experience was wonderful. I felt like a VIP! No stress, no pressure, no drama. I would refer Michael and his team to all of my friends and family. See you on the road!!!
This was my first time buying a car. I was completely lost in the process and Hansen Olson made the process so easy. Went to the dealer not quit sure what I was looking for but he listened so well to all the needs I needed and was able to find me the perfect car. he walked me through the whole process and was checking in on me every couple days. I would definitely recommend tis dealership to any of my friends or family.
Great😊 Very personable! Very willing to explain and re-explain technology and features of the vehicle.
Great Job. Nice and not pushy. Eugene was great to work with. So was the financial gal.
I was treated with respect the entire process and received a great deal on a new F150 truck
I received a fair deal on my new Ford F-150. I stayed with Gordie Boucher because their service department has kept my Ford vehicles running in top shape.
Regardless of how busy they are, they take time to prove you are a valued customer.
Just hot done purchasing a used vehicle this last week. Great experience. We have purchased many over the years and have always enjoyed it.
the service was fast and efficient. Appreciated the ride to work and vehicle drop off.
Service was excellent and they did not pressure me to buy or have any additional work done to my car, which seems to be a common trend with most repair places nowadays.
the service department met my needs. Thanks you great place to go for service, friendly , neat and problem solving people with solutions.
This was a great experience for my oil change and tire rotation. I found the staff to be very welcoming and the video sent to me after the service was done informative. Overall would definitely recommend!
The service was excellent and the he service people are always so friendly and happy
very good service and very polite and excellent cleanliness in the uilding. no complainant. good jo
Excellent experience. Working with Chris and Mike on the sales side and Moriah on the finance side was super smooth and easy. I have always had good luck at Boucher West Bend but this transaction cemented my loyalty. Thanks to everyone!
Easy to work with staff, accommodating not trying to sell me stuff I don't need appreciate he work your doing